Questions about the Hotel and Guest Rooms:
How many floors and guest rooms does your hotel
The Tribeca Grand stands eight floors high and
offers 201 luxurious guestrooms.
Do you have smoking and non-smoking floors?
Yes, we have designated smoking and non-smoking
floors. Please indicate your preference when you
make your reservation or at check-in.
How many guests can a standard room accommodate?
Our standard rooms hold up to 2 people. Our Suite
& Deluxe Studios can accommodate a maximum
of 4 people. Studios can accommodate a maximum
of 3 people.
Do you have guest rooms with double beds?
Our guest rooms are outfitted with one king size
or one queen size bed. For those traveling with
3 or more guests, but wish to stay in the same
room, please inquire about our Deluxe Studio and
Do your guestrooms have a table and desk suitable
for meetings with clients?
Our guestrooms were designed for luxury and comfort
with a focus on fulfilling your residential needs.
There is a desk area for your personal use, but
for small and more formal client meetings, we
would recommend meeting in the Church Lounge.
Do you have a guestroom that is big enough to
hold a small meeting or conference?
Whether you’re planning a small meeting
for 10 or a conference for 200, our Meeting &
Special Events team can work with you to arrange
every detail, including selecting the perfect
space to hold your meeting or conference. Please
call 212 519 6666 or email [email protected]
Do you Honor AARP or AAA rates?
We are not affiliated with any travel programs
or associations. However, for special rates and
hotel benefits, please inquire about our Grand
Questions about Hotel Procedures:
What time is check-in?
Our standard check-in time is 3pm.
What time is check-out?
Our standard check-out time is 12 noon.
Can I request a late check-out?
Late check-out is based upon availability and
is subject to additional charges.
Can I store my luggage for the day once I’ve
checked out of the hotel?
Yes, we provide complimentary luggage storage
for up to 24 hours from the time you check-out.
Who should I contact to book a small or a big
To book groups of any size, please contact our
Sales Department by email [email protected]
or by phone 212 965 3114.
Who should I contact regarding a lost or stolen
Please call our general number 212 519 6600 ask
for our Security Department.
Questions about our Guest Amenities and Services:
What are the complimentary guest amenities offered
by the hotel?
Our complimentary amenities include 24-hour fitness
center, wireless high-speed Internet access in
the public areas, iPods, Bose Sound Docks, Power
Books, DVD player, Radio/CD player, specially-selected
CD library, personal safes, toiletries from the beauty line Malin+Goetz and
our signature pet goldfish.
Are you a pet friendly hotel? If so, what kinds
of pets do you allow?
Yes! Humans aren’t the only guests treated
to all the luxuries that Tribeca Grand provides.
We allow domesticated pets that are trained and
well-behaved. If travelers cannot bring their
pets, we offer a goldfish companion for the duration
of their stay.
What are the pet amenities and services offered
by the hotel?
Upon request, we can have your guestroom set up
with pet bed, food and water bowls, and treats
-- at no extra cost. We also loan kennels and
pet beds of various sizes, food and water bowls,
and kitty litter boxes. Along with complimentary
treats at the front desk, we also provide a pet
food menu through room service. We can also arrange
for pet sitters, dog walkers, pet spas (all grooming
done off property) and veterinary care through
our Concierge team.
*Please note that except for seeing eye-dogs,
or any health related assistance, pets are prohibited
from entering the restaurants and bars due to
health codes. However, your pet is always welcome
in the ‘Living Room’ area of the Church
Do you have wireless high speed Internet access?
Yes, Tribeca Grand offers complimentary high speed
Internet access in the Church Lounge and our public
areas. Wireless high speed Internet access is
also available in our guestrooms for a small charge
of $10 plus tax for any 24 hour period. We also
have Wireless Adaptors that can be loaned from
the Front Desk.
What is the most convenient parking at the Tribeca
Our valet service is located directly in front
of the hotel. Simply drop off your car, and we will
arrange for parking in a nearby garage. Valet
service charges are based on 24 hour periods with a surcharge for oversized vehicles.
Do you have a fitness center?
Our complimentary 24-hour fitness center offers
the latest machines in cardiovascular and strength
training. We also have affiliations with larger
fitness centers like Equinox, New York Sports
Club and Eastern Athletic Club, all located within
walking distance from the hotel. Please contact
the Concierge team for more details or to arrange
Do you have a pool?
We do not have an on-site pool. We do have affiliations
with great sports clubs that offer day-passes
for use of their pools, including Equinox on West 12th
& Greenwich Avenue and The New York Health & Racquet in the
Wall Street area.
Do you have a house doctor?
Yes. We work with a doctor named Dr. Ronald Primas,
who heads up New York City's premier 24 hour urgent
care center, full service travel medicine center
and house call service (www.travelmd.com). Dr.
Primas makes house calls to the hotel and provides
medical care in the comfort and safety of a patient's
guest room. If hospitalization is required, Dr.
Primas will admit the patient to the hospital
and become the patient's attending physician.
Questions about the neighborhood, New York City
and getting around:
What is Tribeca known for?
TriBeCa stands for “Triangle Below Canal”
- an upscale residential area bordered by Canal
St, Broadway and the Hudson River. This lower
Manhattan area is rich in history, New York City
restaurants and the best places for shopping.
Soho, Chinatown, Greenwhich Village, Little Italy
and the Hudson River are all within short walking
distances as well as Wall Street, Battery Park
and the Financial District.
How far are you from Ground Zero, City Hall,
the Statue of Liberty, and Times Square?
City Hall is mere .25 miles, which translates
to a quick 5 minute cab ride or 10 minute walk.
Ground Zero is a mere .56 miles, which translates
to a quick 5 minute cab ride or 15 minute walk.
Statue of Liberty is 1.13 miles, which is a short
10 minute cab ride or 30 minute walk.
Times Square is 2.7 miles, which is a 20 minute
cab ride or 15 minutes by subway.
To find out subway or walking directions, please
contact our Concierge team.
What are the closest subway stops by the hotel?
The A, C, E subway lines can be accessed on Walker
St & 6th Avenue. The 1, 9 subway lines can
be accessed on Franklin St & West Broadway.
The N, R, Q, W, 6, J, M, Z subway lines can be
accessed on Canal St & Broadway.
Are there children-friendly parks close to the
Battery Park City and Hudson River Park on the
lower west side of Manhattan are excellent destinations
for children to enjoy what New York City parks
have to offer. There is also a wonderful park
in Tribeca on the corner of Greenwich St &
Where is the nearest ATM or bank?
Chase bank is located on Varick St & Canal
CitiBank is located on Broadway & Walker St.
Bank of America is located on Canal St & Broadway.
Where is the nearest drug store? Where is the
nearest 24-Hour pharmacy?
SoHo Pharmarcy is conveniently located across
the street from Tribeca Grand Hotel on 6th Ave
and Walker St.
Duane Reade is opened 24-hours and is located
on Broadway between Prince St & Houston.
Where is the nearest U.S. Postal Office?
The closest post office is located on Church St
& Canal St.
Where are the nearest FedEx Kinko’s Office
and Print Center?
FedEx Kinko’s is located on 105 Duane St
between Church St & Broadway, as well as on
70 Spring St between Lafayette St & Crosby
Where is the nearest UPS store?
UPS is located across the street from our sister
hotel, the Soho Grand, on West Broadway between
Grand St and Canal St.
Where is the nearest coffee bar?
Starbucks is located on Broadway between Broome
St & Grand St, as well as on Broadway at Chambers
Porto Rico Coffee Co. is located on Thompson St
between Spring St & Prince St.
Le Pain Quotidien is located on Grand St between
Greene St & Mercer St.
Pecan is located on Franklin St between West Broadway
& Varick St.
Where is the nearest 24-hour photo developing
Best Type is located on West Broadway between
Canal St & Lispenard St.
SoHo Photo is located on 6th Avenue between Canal
St & Grand St.
Where is the nearest hair salon?
Prive Salon is located in the Soho Grand, at 310
West Broadway between Grand St and Canal St, and
offers top-notch hair and nails from celebrity
owner/stylist Laurent D.
Where is the nearest book store?
Barnes & Noble is located on 6th Ave &
Housing Works is located on 126 Crosby St between
Prince St & Houston.
McNally Robinson is located on 50 Prince St between
Lafayette St & Mulberry St.
Shakespeare & Co is located on Broadway &
Where is the nearest deli and convenience store?
SoHo Garden is across the street from our sister
hotel, the SoHo Grand, on West Broadway between
Grand St & Canal St. Grand Street Deli is
located on Grand St between Thompson St &
Where is the nearest Western Union?
Western Union is located on Church St between
White St & Walker St.
Where is the nearest department store?
Bloomingdale’s is located on Broadway between
Broome St & Spring St.
Where is the nearest shoe shine?
A&D is located Church St between Duane St
& Reade St.
Where is the nearest florist?
Flora is located on 72 Thompson St between Broome
St & Spring St.
Where is the nearest nail salon?
Sweet Lily is located on 222 West Broadway between
Franklin St & White St.
SoHo Nails is located on 458 West Broadway between
Prince St & Houston St.
Where is the nearest currency exchange?
EuroChange is located on West Broadway at Spring
Where is the nearest magazine/newspaper stand?
Universal News is located on Broadway at Broome
Where is the nearest church or synagogue?
St. Anthony’s is located on Houston &
Village Church is located on 11th Street between
7th Ave & West 4th St.
Civic Center Synagogue is located on 49 White
St between Church St & Broadway.
Planview Synagogue is located on 160 Varick St
at Van Dam St.